Grievance Officer

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules 2020, BANZAYAK FASHION has appointed a Grievance Officer to address customer concerns and complaints.

Contact Details

Name: Somesh Pratap Singh
Designation: Grievance Officer
Email: banzayakgroup@gmail.com
Website: www.banzayakfashion.in

Complaint Resolution Timeline

• All complaints will be acknowledged within 48 hours of receipt.
• Complaints will be resolved within 30 days of acknowledgement.

How to File a Complaint

Please write to us at the email above with your order number, contact details, and a description of your concern. Our Grievance Officer will respond during business hours: Monday–Saturday, 10:00 AM – 6:00 PM IST.